As Asia-Pacific enterprises race to transform customer and employee insights into business growth strategies, South Korea’s Opensurvey is positioning itself as a global frontrunner in AI-powered research and experience data analysis.

Founded in 2011, Opensurvey has long been recognized for its mobile survey solutions and trend reports. Now, with the launch of its all-in-one platform Dataspace, the company is introducing a new standard for enterprise research and decision-making workflows—streamlined, secure, and deeply intelligent.

With over 2,800 global clients, Opensurvey enters the Japanese market in 2025 equipped with a proven platform, trusted expertise, and a clear vision for collaborative localization.

Dataspace: AI-Powered Research and Experience Analytics in One Platform

Dataspace is Opensurvey’s leading cloud-based, AI-driven platform that brings the full research lifecycle into one place: survey creation, insight generation, cross-analysis, and strategic decision-making.

Core Differentiators:

• Process Efficiency: Teams can convert business challenges into structured research questions by category, then create surveys, collect responses, and move directly into dashboards for insight generation. The system proposes recommended next actions based on results, which shortens time to decision and aligns stakeholders around evidence.
• Automated Insights: Automated analysis uses AI to extract Voice of Customer patterns, including category-based VoC classification. Built-in cross-tabulation and inter-group difference testing remove the need for separate spreadsheets or external analysis software, so researchers and operators can stay inside one workflow.
• User-friendly Design: A guided UX allows non-specialists to create studies, interpret results, and operationalize insights. The platform supports intuitive setup, clear visualizations, and practical recommendations, which lowers the training burden across departments.

Use cases span customer satisfaction, product feedback, employee engagement, and brand perception. Hence, experience data becomes a searchable, centralized asset that compounds value with each study.

Built for Secure, Collaborative, AI-Based Decision-Making

Beyond traditional survey functionality, Dataspace serves as a robust, research-grade decision infrastructure—engineered for enterprise environments where data security, usability, and cross-team collaboration are mission-critical.

• Segmented Access & Role Management
• SSO Integration & IP Control
• Data Encryption & Auto-Deletion (PIPL/GDPR Compliant)
• Secure cloud hosting on Google Cloud and AWS

Its enterprise-grade features support seamless collaboration across departments, while safeguarding customer, employee, and user data through industry-standard security certifications.

Dataspace: Strengthening Market Presence Through Scalable Experience Analytics

With implementation already underway in Japan, Opensurvey is now expanding the reach of Dataspace—its AI-powered research and customer experience platform—as local enterprises seek faster, insight-led decisions without expanding internal research teams.

By unifying market research, VoC data, and organizational analytics in a single platform, Dataspace turns fragmented information into a strategic asset. From product validation and customer satisfaction to employee engagement and brand perception, the platform supports a full range of experience analytics—empowering Japanese companies to identify growth opportunities and respond to evolving market needs with speed and precision.

Company Milestones

• December 2011: Launched mobile research services “Opensurvey” and “Ovey”
• March 2013: Began releasing the “Opensurvey Trend Report” series
• September 2020: Launched survey analysis tool “OpenAnalytics (rebranded as Dataspace Analytics)”
• December 2023: Released research management platform “Dataspace”

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