• Topics
    • AI & Big Data
    • AR & VR
    • Blockchain
    • Clean Technology
    • Content & Games
    • Cybersecurity
    • Enterprise & SaaS
    • FinTech
    • Gadgets & Electronics
    • Health & Bio
    • IoT
    • Marketplaces & E-commerce
    • Robotics
    • Transportation & Logistics
    • Investments
    • Ecosystem & Lists
  • Interviews
  • Events
    • ComeUp
    • NextRise
  • Governments
    • KISA
    • KISED
    • KOCCA
    • KOTRA
    • KTO
    • MSS
    • NIPA
    • SBA
    • SFL
  • Programs
    • SGSC Global Bootcamp 2021
    • LAUNCHPAD
    • COMEUP STARS 120
    • K-Startup Grand Challenge
    • TIPS X beSUCCESS Global Project
    • SFL Global Program
    • KTO Global Showcase
  • Investment Opportunities
    • SGSC Demo Day
    • Launchpad France Demoday
    • TIPS Global Demoday
    • Launchpad USA Demoday
    • Launchpad Indonesia Demoday
  • Submit an Article
  • register
  • login
KoreaTechDesk
No Result
View All Result
KoreaTechDesk
No Result
View All Result
Home AI & Big Data

Korean startup Allganize uses AI to help users find answers easily and intelligently

Jeon Jinju by Jeon Jinju
January 19, 2020
in AI & Big Data
4
Korean startup Allganize uses AI to help users find answers easily and intelligently
16
SHARES
466
VIEWS
Share on FacebookShare on Twitter

Customers have millions of questions regarding a product or service and while the answers may be available in the FAQ section, or elsewhere on the website, they rarely want to go through the trouble and expect quick answers. Korean startup Allganize has addressed this issue by introducing AI-backed NLU (Natural Language Understanding) technology for business enterprises.

Founded in 2017 by Changsu Lee, Allganize, Inc. is based in Seoul and opened another office in Tokyo, Japan in January this year. It received a seed investment of $1.6 million in 2018. 

Automation solutions for quick and easy results

Allganize’s AI searches from hundreds of documents and turns them into knowledge-based answers. It helps businesses automate answers to complicated questions with minimized prep time, exceptional accuracy and operational excellence. The company has grown over 100% QoQ and is working with global customers in the US, Japan and South Korea, from startups to large enterprises. 

The NLU API Solution offers Machine Reading Comprehension (MRC, QA Assistant) where customers can ask questions and MRC API finds the answer at the sentence level in the document. For service representatives, it automatically finds the answer to the customer’s questions from the text knowledge base. This is especially handy for heavy industries such as pharmaceuticals that need to perform validation against the written legal specifications. Allganize’s API can automate the validation. 

Many solutions in the market rely on heavy data tagging which is a massive manual exercise. Natural Language Understanding (NLU) AI answers questions from customers and employees with no data tagging work. 

The ‘Sentiment’ API  can automatically classify a customer support log to ‘Satisfied’ and ‘Unsatisfied’ to gain customer support insights. 

Allganize’s intelligent products

The Alli or AI Answer Bot, understand complex natural language input with minimal data preparation and training. It offers customer support automation, employee assistant, B2B partner communication. There is a FAQ auto responder that minimizes training time by using pre-existing FAQ. There is also an intuitive GUI chatflow builder and multi-modal function that supports integration with LINE, SLACK, MS Teams, Facebook Messenger, etc. 

Alli Integration Steps is optimized to your business context and integration only takes a few minutes. Businesses can start with the existing FAQ data and custom train their model. Alli can also be integrated with internal systems to process personalized conversational transactions. It also helps integrate SDK to the website or mobile app. Its Administrative Inquiry Responder ensures IT support at all times.

In a test case with a business using Alli, it was found that employee inquiries decreased by 50% within 6 months which greatly reduced the time and manpower of the company spent on answering queries.

What’s your thoughts?
+1
0
Upvote
+1
0
Clap
+1
0
Clap
+1
0
On fire
+1
0
Meh
+1
0
Clap
+1
0
Tags: AllganizeArtificial IntelligenceBotKorean StartupNatural Language Understanding
Previous Post

beSUCCESS Media Group  supported  Founders’ Club offers revolutionary AI-based startups a platform to explore opportunities

Next Post

HAII founder Jinwoo Kim believes that voice-based AI technology can bring in love & comfort

Next Post
Chemi app

HAII founder Jinwoo Kim believes that voice-based AI technology can bring in love & comfort

0 0 votes
Article Rating
Subscribe
Login
Notify of
Please login to comment
4 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
trackback
Stop Charter Spectrum
2 months ago

… [Trackback]

[…] Find More on that Topic: koreatechdesk.com/korean-startup-allganize-uses-ai-to-help-users-find-answers-easily-and-intelligently/ […]

0
trackback
สล็อตเว็บตรง
2 months ago

… [Trackback]

[…] Read More on that Topic: koreatechdesk.com/korean-startup-allganize-uses-ai-to-help-users-find-answers-easily-and-intelligently/ […]

0
trackback
best bars dc
13 days ago

… [Trackback]

[…] Read More here on that Topic: koreatechdesk.com/korean-startup-allganize-uses-ai-to-help-users-find-answers-easily-and-intelligently/ […]

0
trackback
buy remingtonarms buy ssauerfirearms buy bergara arms guns buy chippa guns buy magnum research guns benelli firearms guns buy night hawk custom guns buy howafirearms guns buy stoeger guns
11 days ago

… [Trackback]

[…] Here you will find 68268 additional Info to that Topic: koreatechdesk.com/korean-startup-allganize-uses-ai-to-help-users-find-answers-easily-and-intelligently/ […]

0
No Result
View All Result

Follow Us

FREE NEWSLETTER

Ecosystem Partners




PRODUCTS

Most Popular

  • 10 K-Dramas to watch for some ‘money matters’

    0 shares
    Share 0 Tweet 0
  • Korean startups to showcase technological proficiency at CES 2023 from January 5 to 8 in Las Vegas 

    0 shares
    Share 0 Tweet 0
  • Top Korean Dating apps that can help you make new connections in South Korea

    1 shares
    Share 0 Tweet 0
  • Three Restaurant Apps to try out for a fine dining experience in South Korea  

    9 shares
    Share 9 Tweet 0
  • Seoul Robotics aims for an IPO in 2025, post-Series B funding of $ 25 million

    0 shares
    Share 0 Tweet 0
  • Korean startups creating the K-Beauty buzz worldwide

    11 shares
    Share 11 Tweet 0
  • Korean electric vehicle charging solutions startup EVAR awarded ‘Triple-Crown’ in CES 2023

    0 shares
    Share 0 Tweet 0
  • Korean EV charging solution company Pluglink signs investment contract with KDB Infrastructure Asset Management

    0 shares
    Share 0 Tweet 0
  • BANF’s Autonomous Truck Tire Monitoring System to revolutionize the tire industry with its smart sensor system

    0 shares
    Share 0 Tweet 0
  • Korean webtoon ‘Lookism’ creator ‘The Grim Entertainment’ attracts $9.1 million investment

    0 shares
    Share 0 Tweet 0
  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

Copyright © 2023 KoreaTechDesk | About Us | Sponsorships| Terms of Use |Privacy Policy |Cookie Policy Contact: [email protected] DMCA.com Protection Status

No Result
View All Result
  • Topics
    • AI & Big Data
    • AR & VR
    • Blockchain
    • Clean Technology
    • Content & Games
    • Cybersecurity
    • Enterprise & SaaS
    • FinTech
    • Gadgets & Electronics
    • Health & Bio
    • IoT
    • Marketplaces & E-commerce
    • Robotics
    • Transportation & Logistics
    • Investments
    • Ecosystem & Lists
  • Interviews
  • Events
    • ComeUp
    • NextRise
  • Governments
    • KISA
    • KISED
    • KOCCA
    • KTO
    • KOTRA
    • MSS
    • NIPA
    • SBA
    • SFL
  • Programs
    • LAUNCHPAD
    • COMEUP STARS 120
    • K-Startup Grand Challenge
    • TIPS X beSUCCESS Global Project
    • SFL Global Program
    • KTO Global Showcase
  • Investment Opportunities
    • Launchpad France Demoday
    • TIPS Global Demoday
    • Launchpad USA Demoday
    • Launchpad Indonesia Demoday
  • Submit an Article
  • Forums
  • register
  • login

Copyright © 2023 KoreaTechDesk | About Us | Sponsorships| Terms of Use |Privacy Policy |Cookie Policy Contact: [email protected] DMCA.com Protection Status

wpDiscuz
4
0
Would love your thoughts, please comment.x
()
x
| Reply

We hope you enjoy our content, May you please give us Feedback regarding our website!

Single Post Feedback

dgdfgfdgdf

What you think about Koreatechdesk, Share your idea with us!

feedback popup

Invitation submission has been closed

Insert/edit link

Enter the destination URL

Or link to existing content

    No search term specified. Showing recent items. Search or use up and down arrow keys to select an item.