Customer surveys have long been a cornerstone of understanding customer sentiment, improving services, and enhancing overall brand experience. However, the tools companies use for surveys can be cumbersome, lack personalization and do not give a positive experience to customers.
Recognizing this gap, no-code tech startup Smore has emerged as a solution that bridges the divide between brands and customers and revolutionizes the way surveys are conducted and experienced. While platforms like Google Forms fall short in embodying a brand’s values and delivering an interactive survey interface, Smore offers an immersive and customizable approach that drives competion rates up to 60%. .
Empowering Brands to Connect: The Smore Difference
Smore’s approach is simple yet transformative. It empowers brands to infuse their unique values and personalities into the survey experience through a customizable interface. Unlike traditional surveys, which can often feel robotic and detached, Smore’s platform mimics conversational interactions, creating an engaging environment for customers to provide feedback.
With a staggering selection of over 300 templates, users are spoiled for choice when crafting surveys that resonate with their brand. Each question is presented one at a time, enhancing focus and improving the accuracy of responses. The platform offers various question formats, ensuring that brands can effectively convey their objectives. The best part is that it can be achieved without requiring a single line of code.
Born out of the need to build interactive quizzes for marketers, the platform caters to various conditions – from crafting personalized surveys and feedback forms to designing interactive quizzes and seamless sign-up forms.
One of Smore’s standout features is its design customization option. This enables brands to infuse their logos, characters, color schemes, and more, creating a consistent and captivating brand look that resonates with customers. No longer confined to mundane, one-size-fits-all surveys, Smore empowers brands to add a unique twist to their surveys, fostering an exciting and fresh experience for their audience.
A Global Vision for the Future
The impact of Smore’s approach has been nothing short of remarkable. Launched in 2021, the platform’s hit 100k ARR within 5 months and recently its daily revenue surpassed the entire monthly revenue of its first month of operation.. This organic growth trajectory showcases Smore’s ability to resonate with brands and create value that customers are willing to engage with.
With its initial success and proven impact, Smore is ready to take on the global stage. The platform is set to launch in the United States in October, aiming to bring its transformative approach to a broader audience. By addressing the limitations of traditional survey methods and placing customer experience at the forefront, Smore is setting the stage for a new era of customer engagement and brand-consumer interaction.
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